Frequently Asked Questions

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Who are you? provides professional custom paper writing services for US students willing to streamline their college progress with the help of essays and papers done from scratch by dedicated academic ghostwriters.

Is your company reliable?

We’ve been writing custom essays and term papers for college students for more than 3 years. With an average satisfaction rate of 97%, hundreds of American students enjoy help with paper writing daily. Also, we provide a secure paper service brought to you by experienced and well-trained US paper writers.

What are our main services?

Our key service is writing custom essays and research papers. Also, we write custom term papers, courseworks, case studies, lab reports, thesis papers, dissertations, and 25 more types of homework. Expert editing, proofreading, and revising services are available too.

How to buy an essay?

Visit the Order page, fill out all the suggested form fields, and tick all the boxes. In return, we’ll process and analyze your requirements to find the best essay writer fit for the job. The secure checkout page will be the final step to buy an essay.

How to pay for the paper writing service?

You can pay for custom papers using your credit or debit card. Also, you can pay for your essay via any of the supported online payment services, e.g., Discover.

Can I get in touch with my writer?

Yes, of course! You can communicate with your essay writer for free from your Customer Area.

How to download my paper?

After we write your essay, we’ll notify you via SMS. Then you could log in to your Customer Area and download your new paper in just a few clicks.

Are there any free revisions?

Free unlimited revisions are available during 14-30 days after order completion.

Who are your writers?

We host both local US academic paper writers, native English speakers, and international experts.

How do you decide which writer will do my essay?

We automatically assign the best available writer in your subject. If you’d like to get a more advanced writer, choose a TOP writer or a Premium paper expert on the order page.

Can I choose my preferred writer?

Yes, you can choose your preferred writer knowing their ID in our system. The option is free and available for all types of custom papers.

How is a top essay writer any different from a premium paper writer?

A top writer is a subject matter expert from the list of top 30 of our best writers across a subject field. Respectively, premium writers are featured in the list of top 10 subject matter experts available on

Do you have native English speaking essay writers only?

Besides US English native speakers, we also offer strong international experts fit for those students who don’t speak English as their first language.

How do you provide a high paper writing quality?

Primarily, we host expert paper writers - subject matter experts - training them to write A-grade custom papers. This includes writing papers from scratch and living up to customer deadlines. When an order is fulfilled, our in-house QAD (Quality Assurance Department) team examines every custom paper and makes sure the quality is sublime.

How do I know that my paper is plagiarism-free?

We check every custom essay and paper for plagiarism using professional instruments, e.g, CopyScape.

Can I have a plagiarism report?

Yes, there’s such an additional essay service as a detailed plagiarism report. It’s available during Step 2 of the order process.

What’s the Quality Assurance Department?

QAD (Quality Assurance Department) is our in-house editing and proofreading team that checks every custom essay and paper written by our specialists before notifying a customer your order is fulfilled.

What types of papers do you write?

We write, edit, proofread, and rewrite essays, compositions, reports, case studies, course works, term papers, dissertations, and 30+ other types of college assignments. Please find the full list of supported homework types on the order page.

Which subjects are available?

We cover high school, college, and university level subjects. The most popular subjects are Literature, History, Nursing, MBA, Law, Technology, Accounting, Journalism, and Math. All in all, we support more than 30 disciplines. On the order page, you can find the full list of available subjects. In case your subject isn’t there, select ‘Other’ at the bottom of the dropdown menu, and we’ll manually assign the most qualified expert.

Which academic levels do you support?

We help Ph.D., Master, Graduate, College, and High School (GCSE, GNVQ) level students.

How can I provide additional paper writing instructions?

While on the order page, drag-and-drop your file with instructions to attach it to your order.

How fast can you write my paper from scratch?

Depending on your urgency, the deadline can vary from 1-3 hours to 20 days.

Will you fulfill my essay timely?

Yes, of course! We guarantee to do your paper on time or even before the deadline.

Can you write my paper on the same day?

Yes, it’s possible to write your paper overnight. Plus, almost 37% of orders arrive before the deadline.

Is your custom paper writing service trustworthy?

Our paper service is 100% trustworthy! The company spends a lot of effort on safeguarding the confidentiality and privacy of all our customers. The current Trustpilot and Sitejabber rating is 4.8/5. The total customer satisfaction rate is 94% based on 972 reviews.

Is it safe to buy custom papers on your site?

We protect your order details and payment information. No third party ever gets any access to our base of customers, orders, and your payment info. Using the SSL protocol, we guarantee the privacy of your sensitive personal and payment data. Also, we follow DMCA regulations A to Z.

Can my teacher find out that I used your custom essay service?

That can never happen because we guarantee the safety and security of your orders, personal data, and payment details. Buying custom papers on our site is totally safe.

Can you resell my paper to any other student in the future?

We never re-sell papers written for our customers. We guarantee to never share, store, resell, publish, or display your paper unless given direct permission on your behalf for marketing and educational purposes.

Can you write my paper on the same day?

Yes, we can write you a new custom paper in less than 24 hours. Also, we deal with 1-5-hour deadlines as well.

Are revisions available?

If you need the final draft to be revised by the author, activate a free unlimited revision period that can last from 14 to 30 days depending on the initial paper length.

Do I need to pay for revisions?

Only if you need revisions to be made after the free revision period expires.

How many times can I have my essay revised?

You can ask a writer to revise your paper an unlimited number of times within 14 or 30 days.

How can I file for a refund?

You can claim a refund when:

  • Your custom paper doesn’t meet the initial order details.
  • The writing quality is below par.
  • A paper contains plagiarism.
  • There’s a sudden change in your plans, and a paper wasn’t downloaded.

If there are any complaints or concerns, please inform us within 2 weeks after the order completion to claim a refund.

Is it possible to get a refund if I haven’t downloaded my paper yet?

Yes, in that case, you can file for a full money-back/refund.

How is the price calculated?

There are a couple of factors that help us calculate the price for a custom paper:

  • Paper type.
  • Academic level.
  • Deadline.
  • Number of pages.
  • Additional services.
  • Writer’s level.

How to buy a custom paper for cheap?

There are some good money-saving hints to help you get a lower price:

  • Purchase your paper as soon as it’s assigned.
  • Choose the right academic level.
  • Choose the right type of writer.
  • Redeem your discount code.
  • Use your bonus funds (Loyalty Program).

Which payment methods are available?

Pay for an essay using your debit/credit card. Online payment platforms, e.g, Discover, are also available.

Can I pay for my custom paper later?

According to our Terms and Conditions, you need to pay for your paper first.

What’s a loyalty program?

We always seek to motivate both newcomers and returning customers with various discounts and promo offers. The Loyalty Program rewards all our loyal customers by moving 5% of the paper’s cost to a special bonus account. The bonus funds could be used to pay for an essay next time you need a new custom paper.

Where can I see how many bonuses I have left?

You can find out how much bonus funds you have in your Customer Area.

Is There Any Welcome Bonus?

All new customers get our famous 15% discount on their very first custom paper bought from us. When you make your first order, the discount code will be automatically entered in a special field on the order page.

I did a paper but my professor returned it back and told me to rewrite it. Can you rewrite my paper for me?

Yes, we’ll be glad to help rewrite your paper making it more original, subject-savvy, and topic-relevant.

I’ve got a file with all the specific requirements and guidelines from my instructor. Will you follow such instructions?

Of course! Feel free to upload all the files with the instructions you have. Just drag-and-drop a file(s) with your requirements, and your essay writer will follow them A to Z.

I would like that my essay was written on time. Is it possible?

We guarantee to do your paper timely or even before the deadline. All writers on the team are instructed to follow the deadlines. The percentage of missed deadlines on our site is only 3.5%!

I did my paper, but can you help me proofread the content?

Absolutely! Send us your paper and will edit and proofread it in and out. This will include correcting grammar, style, punctuation, and spelling. The document’s structure will also be fixed if needed.

Can you help me calculate the price of my essay?

Our responsive and lenient customer support managers can help you with any question or concern that may arise when using our paper service. Contact our support hotline or live chat to find out how much your future paper will cost. Also, you can write an email.

My subject isn’t on the list of subjects on the order page. What should I do?

Please, if your subject isn’t on the list, select the ‘Other’ option at the bottom of the dropdown menu with a list of subjects.

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